Medic Ambulance offers our patients high quality, on-time BLS, ALS, and CCT level ambulance services 24 hours a day, seven days a week.
Medic Ambulance is dedicated to utilizing and deploying the latest in EMS operational methods, equipment, and technology. By staying up to date with the latest trends in the industry we are able to serve all of our service areas in the most efficient way possible.
For example, in Solano County we have achieved a 9-1-1 response time compliance that is second to none. We consistently average 99% on time performance, which well exceeds the EMS industry standards. It is our commitment to our community that we will be there when you need us.
When our Paramedics, Nurses, and EMTs arrive you can be assured that they are trained to the highest standards. Our RN’s and Paramedics are all trained in Advanced Cardiac Life Support, Pediatric Advanced Life Support, and International Trauma Life Support. Medic provides all of these certifications through our Education and Training Department in accordance with the highest proficiency standards.
With Medic Ambulance, you are in professional, well trained, and experienced hands. Medic ambulance managers are trained and skilled in the science of System Status Management (SSM). These managers continually apply the industry’s most current SSM theories and use data reports from the most sophisticated unit deployment dispatching software available today.
Even patients requiring only routine medical transportation to and from hospitals, physicians' offices, diagnostic centers and nursing or convalescent facilities benefit from the care and proficiency of both our Advanced and Basic Life Support ambulance crews.
At Medic we believe that we are here for our patients first, which means rapid response, timely arrival of highly trained individuals who competently deliver compassionate and quality emergency medical care.
Medic Ambulance utilizes high quality, response-ready vehicles equipped with the latest technology. We deploy Type I, Type II and Type III Ambulances in our system. We deploy the Mercedes Type III Ambulances in our 9-1-1 Division. All of our paramedic and nurse units are equipped with Road Safety driving monitors, Internet capable wireless technology, Mobile Data Terminals, and Automatic Vehicle Locators.
Next Generation ZOLL X Series cardiac monitors with wireless 12 lead capability, End-Tidal CO2 Monitoring, and State-of-the-Art CPR monitoring devices which ensure High Quality care is being delivered to our patients.
· Stryker “Power Pro” Gurneys;
· Stryker Stair Chairs;
Mobile Date Terminals which provide crews real time call updates, navigation, and direct communication with dispatch.
Medic Ambulance maintains a dedicated twenty-four (24)-hour communications center located in Vallejo, California. All dispatch personnel are certified as Emergency Medical Dispatchers by the National Academy of Emergency Dispatchers (NAED).
Medic uses a highly sophisticated Computer Aided Dispatch (CAD) System RescueNet CAD by ZOLL Data Systems.
Specially designed for EMS and using a Windows-based interface, this technology offers many communications enhancements including a dispatcher/caller instruction system, unit status tracking, flexible report configurations for customer and management reporting and comprehensive compliance and exception reporting. The RescueNet CAD enables users to streamline the call-taking/dispatch process, contributing to faster response times.